Ken and Scott talk in their article about the impact of trust on being able to implement change - something project managers are all so familiar with. It's a push for a new co-authored book (of course) Trust Works! Four Keys to Building Lasting Relationships, but useful none the less.
We've long known for healthy working relationships it is important to foster respect, trust and reliability and these are underpinned by ability to communicate directly, actively listen and to honour commitments. This fits in nicely with the 4 attributes the main author, Cynthia Olmstead, states:
- Able--Demonstrate Competence
- Believable--Act with Integrity
- Connected--Care about Others
- Dependable--Maintain Reliability
As a coach I now challenge you to take this A-B-C-D and rate yourself today - how are you doing?